Ziqual

Privacy Policy

Effective Date: May 15, 2025

Last Updated: May 15, 2025

  1. Information We Collect

We collect the following categories of personal information:

  • Account Information: Name, email address, password
  • Contact Information: Mailing address, phone number (if provided)
  • Payment Information: Collected and processed securely via Stripe
  • Uploaded Files: CAD files, technical drawings, comments, and order-related documents
  • Technical Data: IP address, browser type, device information, usage statistics via cookies or analytics tools

We do not knowingly collect data from anyone under the age of 18.

  1. How We Use Your Information

We use the information we collect to:

  • Provide and manage quotes, orders, and payments
  • Facilitate communication with third-party vendors
  • Process transactions via Stripe
  • Send transactional emails and updates
  • Improve our services and website performance
  • Comply with legal obligations

We do not sell your personal data to third parties.

  1. Sharing Your Information

We may share your information with:

  • Manufacturing Partners (Vendors) to fulfill your requests
  • Payment Processor (Stripe) to process your payments
  • Service Providers (e.g., cloud hosting, analytics tools)
  • Authorities when required by law, subpoena, or legal process

We do not allow vendors to use your information for their own marketing or sales.

  1. Cookies and Tracking

Ziqual may use cookies or similar technologies for:

  • Authentication and session management
  • Usage analytics (e.g., Google Analytics)
  • Site performance and personalization

You can adjust your browser settings to block cookies, but this may affect site functionality.

  1. Data Security

We use industry-standard security measures to protect your personal information. However, no transmission method over the internet is 100% secure. You use the service at your own risk.

  1. Your Rights

If you are a California resident, you have the right to:

  • Know what personal data we collect and why
  • Request deletion of your data
  • Opt out of certain types of data sharing

To exercise your rights, email us at contact@ziqual.com.

European users may have additional rights under the GDPR, including:

  • The right to access or correct your data
  • The right to data portability
  • The right to object to processing
  1. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above, or as required by law.

  1. Third-Party Services

We are not responsible for the privacy practices of third-party websites or services linked through our site, including Stripe or vendor platforms.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via our website or email. Continued use of our services after changes constitutes your acceptance.

  1. Contact Us

For questions or privacy-related requests, please contact:

Ziqual, LLC
11956 Bernardo Plaza Dr. #1026

San Diego, CA, 92128
contact@ziqual.com